EHCP Genie - Frequently Asked Questions

Supporting smarter EHCPs - faster, fairer and reform-ready.

Overview

What is EHCP Genie?

EHCP Genie is an AI-powered assistant that helps local authorities draft, review, and quality-assure Education, Health and Care Plans (EHCPs). It’s built to reduce admin, improve plan quality, and keep professionals firmly in control – ensuring that children’s needs are met with more speed, fairness, and consistency.

Using AI in EHCPs

Does EHCP Genie replace human judgement or professional input?

No. EHCP Genie supports, but never replaces, human expertise. It works within the usual statutory EHCP process and uses information the local authority collects from the relevant professionals and from the child or young person and their family, as appropriate. The AI arranges this into a first draft only; it does not make decisions. Every draft is fully editable and reviewed by professionals.

This is AI-assisted drafting, not automated decision-making. Councils retain full decision-making responsibility as well as legal and professional responsibility for every EHCP.

Is the child’s voice and individuality still reflected?

Absolutely. EHCP Genie consolidates input from families, teachers, and professionals using strengths-based, neuro-affirming language. The resulting plan is always personalised, ensuring the child or young person and their family’s aspirations and needs, and remain central.

Features & Functionality

Is EHCP Genie just for new plans?

No – in fact, over 80% of EHCP work is not new plans. EHCP Genie has been developed to support existing plans, including reviews and phase transfers, as well as initial plan drafting.

Can EHCP Genie help with annual reviews?

Yes. EHCP Genie streamlines updates and redrafts with smart prompts and quality checks that reduce admin time and help professionals update plans accurately and efficiently.

Does it help reduce tribunal risk?

Yes. EHCP Genie is designed to improve plan quality and compliance with the SEND Code of Practice. It flags missing or vague sections and prompts for clear, specific, and quantified wording before finalisation, making plans more robust and easier to agree. While this can reduce the likelihood of disputes escalating to tribunal, EHCP Genie does not provide legal advice and cannot guarantee outcomes.

Can it be customised for our local templates?

Yes. EHCP Genie is designed to fit around local practice, not force a new one. Drafts can be exported directly into your local Microsoft Word template, ensuring alignment with your existing formatting and language.

As part of onboarding, we work closely with your team to configure EHCP Genie to reflect your local style, language preferences, and workflow. This includes mapping fields, tailoring prompts, and testing output with your own anonymised examples.

The platform currently supports one custom template per authority, with support for a second (e.g. for Year 9+ transition plans) launching in 2026.

Security & Data

How does EHCP Genie store and handle personal data?

EHCP Genie is hosted in UK-only Microsoft Azure data centres. Data is encrypted in transit and at rest, and all AI processing occurs in memory – with no personal data retained or used to train third-party models.

Uploaded documents are securely deleted after use, and an optional anonymised “fingerprint” may be retained to flag duplicates. Councils remain responsible for consent and lawful processing under GDPR.

Which AI models does EHCP Genie use, and will it be updated as new models become available?

EHCP Genie currently uses the GPT-4 family of models, hosted securely within Microsoft Azure's UK data centre. We plan to upgrade to GPT-5 as soon as it's available in the UK Azure environment. Our goal is to ensure councils always benefit form the most secure and capable AI models available, without compromising data protection and reliability.

Statutory & Reform Readiness

Does EHCP Genie comply with statutory guidance?

Yes. EHCP Genie is designed to help teams work in line with the Children and Families Act 2014, the SEND Code of Practice and current best practice. Built‑in prompts and checks encourage inclusion of required content, clear alignment between needs, outcomes and provision, and specific, quantified wording where appropriate. Plans remain fully editable and are reviewed by professionals, and the local authority retains responsibility for legal compliance. EHCP Genie does not provide legal advice.

Is EHCP Genie reform-ready?

Yes. With reforms on the horizon – including a possible national threshold and tiered “children’s plan” models – EHCP Genie is built to adapt. Its flexible structure supports evolving policy without compromising consistency or quality.

Integration & Wider Toolkit

How does EHCP Genie integrate with Funding Genie?

Seamlessly. EHCP content can flow directly into Funding Genie, helping practitioners make consistent, evidence-based funding decisions. Key plan details appear alongside banding questions to improve accuracy and reduce duplication.

Is EHCP Genie part of a broader solution?

Yes. It’s part of the SEND Genie Toolkit, which includes:
- Funding Genie (banding decisions)
- EHCP Genie (plan drafting and review)
- Insight Genie (forecasting and delivery planning – coming soon)

Implementation & Support

What support is provided with adoption?

Our SEND specialists provide tailored onboarding, training, and support. We work directly with local authority teams to ensure EHCP Genie fits your processes and delivers value from day one.

Results, Access & Trials

What kind of impact can we expect?

- Reduction in drafting time
- Improved EHCP quality
- Fewer panel queries
- Stronger inspection and tribunal defensibility
- Improved consistency across teams

How do we learn more or speak with someone?

You can book a discovery call with one of our SEND specialists or download the product sheet to explore how EHCP Genie could fit your council's needs.

More questions? Get in touch!

If your question isn’t covered here, please reach out to us - we're happy to help.