Adult social care insight

See good practice more clearly

From the quality of an individual assessment to patterns across a whole service, turn the evidence you already have into a clearer picture of what’s working – and where to look next.

Explore what’s possible ↓
Individual signalsConnected evidenceA clearer picture

Good practice leaves evidence. The challenge is seeing the whole picture.

Most councils already hold a wealth of evidence about their service.

Each can tell you something useful. But viewed in isolation, each only tells part of the story.

Bring that evidence together and you can start to see where different signals reinforce each other – and where something deserves a closer look.

Assessment qualityOutcomes
Direct payment uptakePrevention
Carer supportFunding decisions
CQC evidence
Viewed together, the relationships show up
Care Act Assessment Quality Framework

Understand assessment quality at scale

Most councils can tell you how many Care Act assessments have been completed. Understanding their quality consistently across a workforce is much harder.

The Care Act Assessment Quality Framework analyses assessment free text against best practice aligned to CQC’s approach – showing where practice is strong, where it’s developing and where support could make the greatest difference.

See patterns across teams and practitioners without relying on small-scale manual sampling.

In development with local authorities
Assessment free text
Quality signals
Person’s voice
Strengths
Participation
Carers
Risk
Equality
Decision-making
Patterns across practice
Related evidenceAlignedDiverging
CQC evidence
Assessment times
Independent living
Direct payment uptake
Carer support
Four measures reinforce each other. One doesn’t. Worth a closer look.
Connected Insights

See whether the bigger picture holds together

Connected Insights brings together practice and funding evidence to help you see patterns across your service – and turn them into action.

With Actionable Benchmarking, we’re taking this further: looking beyond individual rankings to see where related measures reinforce each other, and where something deserves a closer look.

Not another dashboard. A clearer route from evidence to action.

From individual practice to the whole service

Assessment qualityWhat is happening in practice?
Outcomes · funding · performanceDoes the wider evidence support the same story?
Connected insightWhat does the whole picture tell us?
Different evidence.

One connected view of quality.

Explore the thinking behind it

Our “What does good adult social care really look like?” webinar explores why individual measures only tell part of the story, with practical examples and a look at how we’re developing this thinking with councils.

Recording coming soon  →

Trusted by local authorities across the UK

Barking & Dagenham Council
Derbyshire County Council
Devon County Council
Dorset Council
East Sussex County Council
Herefordshire Council
Hillingdon Council
Nottingham City Council
Oxfordshire County Council
Rochdale MBC
Suffolk County Council
Sunderland City Council
Trafford MBC
West Sussex County Council

What could your evidence tell you?

Whether you want to understand assessment quality at scale or see what the evidence across your service is telling you, we’d be happy to explore it with you.

Speak to our team