Better conversations and clearer decisions in Adult Social Care
Every good decision in Adult Social Care starts with a conversation that captures what matters to the person.
Connected Community and Connected Practice help councils hold that conversation well - from the first contact through assessment, planning and review. People's stories are captured once and carried forward, so practitioners can focus on outcomes, not on chasing information they've already gathered.
A clearer pathway through Adult Social Care
The challenge
When systems are fragmented:
- People repeat their story
- Practitioners duplicate information
- Eligibility decisions become harder to evidence
- Reviews feel disconnected from earlier assessments
Our solution
Connected Community and Connected Practice bring these stages together into one consistent pathway, where each conversation builds on the last.
Benefits for practice
For people and carers
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For practitioners
For leaders
Connected Community
Supporting the front door
A digital self-assessment tool that lets people describe their situation, strengths and what matters to them - in their own time and words, before they speak to a practitioner.
It helps people understand their options earlier, connects them to community and preventative support, and means the first professional conversation starts from a richer, more honest picture.
Connected Practice
Supporting the full practitioner pathway
Connected Practice gives practitioners the structure to do their best work at every formal stage. Working within their existing case management system, it supports the full pathway - from preventative assessment through Care Act assessment, eligibility, care and support planning and review - carrying the person's story forward so nothing is lost and nothing needs to be repeated.
Connected Community
Supporting the front door and prevention with structured self-assessment.
Earlier identification of needs and outcomes
Better preparation for practitioner conversations
Improved signposting to community and preventative support
Reduced duplication later in the care journey
By capturing people's stories earlier, councils can focus practitioner time where it adds the most value.
Connected Practice
Supporting every stage of the practitioner pathway.
Have the right conversation at the right time
Capture people's stories clearly and consistently - so nothing is lost as needs change or circumstances develop
Focus on strengths, independence and outcomes - not forms and process
Move between stages with confidence - without losing the thread of what matters to the person
We embed in case management systems, including:
ContinuousLearning
Reviews ensure that support remains appropriate over time.
Connected Practice supports proportionate reviews that revisit outcomes and update plans when circumstances change.
Review data also helps councils understand patterns in needs and outcomes across the system.
This learning informs service planning and prevention strategies.
Trusted by local authorities across the UK
Where councils typically start
Councils adopt Connected Community and Connected Practice in different ways depending on their priorities. Some start by strengthening the front door. Others focus on improving assessment consistency or reducing duplication across reviews.
Because the toolkit is modular, authorities can start with the area that delivers the most immediate value.
Connected Community and Connected Practice can be introduced independently or together as part of the Connected Toolkit.
How Connected Community and Connected Practice support adult social care assessments
How does Connected Practice support Care Act assessments in Adult Social Care?
A Care Act assessment is a conversation between a practitioner and a person who may need care or support. The discussion explores what matters to the person, their strengths, their support networks and the outcomes they want to achieve. Imosphere's Connected Practice tools support these conversations with structured assessment frameworks that help practitioners record needs, strengths and outcomes clearly while maintaining professional judgement.
How do Connected Practice tools support strengths-based practice in Adult Social Care?
Strengths-based practice focuses on what matters to the person, their strengths and the support available within their community. Imosphere's Connected Community and Connected Practice tools support this by providing structured frameworks for self-assessment and Care Act assessments. These tools help practitioners capture needs, strengths and outcomes consistently and carry that information through assessment, support planning and review. This helps ensure decisions remain clearly linked to the person's circumstances and goals while maintaining professional judgement.
Can Connected Community and Connected Practice work independently, or do they need to be implemented together?
Connected Community and Connected Practice are designed to work together as a complete pathway, but they can also be implemented independently based on council needs. Connected Community focuses on the front door and self-assessment stage, while Connected Practice supports practitioners during Care Act assessments. Councils may choose to implement one or both depending on their priorities and current systems.
How does Connected Community support prevention and early intervention in Adult Social Care?
Self-assessment tools allow people to describe their needs before contacting Adult Social Care services. Imosphere's Connected Community tools enable councils to gather information earlier, provide advice and signposting, and identify opportunities for prevention or community support before a formal assessment is required.
How do Connected Community and Connected Practice reduce duplication across Adult Social Care assessments and reviews?
Duplication often occurs when information is captured separately at the front door, during assessment and again during support planning. Imosphere's Connected Community and Connected Practice tools link these stages together so that people's stories are captured once and carried through the care journey, reducing repeated conversations and administrative work.
Part of the Connected Toolkit
Connected Community and Connected Practice form the practice foundation of Imosphere's Connected Toolkit.
Together with Connected Funding and Connected Insights they create a system where conversations, decisions and learning remain connected across the Adult Social Care pathway.
Quality
Structured conversations that capture what matters to people while maintaining professional judgement.
Efficiency
Information flows through the journey without duplication, reducing administrative burden.
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Accountability
Clear audit trails showing how assessments lead to decisions and support plans.
Adaptability
A flexible framework that evolves with changing regulations and best practices.
Explore how your Adult Social Care pathway could connect
Whether your focus is prevention, assessment consistency, or review quality, we can help you explore the right starting point.
Solutions that put people first in social care and SEND.